Privacy Policy
Cirbalan LLC (hereinafter referred to as “we” or “the Company”) respects and protects your personal privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase men’s apparel products (including T-shirts, shoes, hats, trench coats, etc.), or interact with us.
I. Information We Collect
- Information You Voluntarily Provide
Account Information: Name, Email Address, Mobile Number, Login Password
Order Information: Shipping Address, Payment Information (processed by a third-party payment platform), Product Size, Purchase History
Communication Information: Inquiries you provide when contacting customer service, reasons for returns/exchanges, reviews, or feedback
- Automatically Collected Information
Device and Browsing Data: IP Address, Browser Type, Operating System, Access Time, Page Click Path
Shopping Preferences: Products viewed (e.g., trench coats, shoes, etc.), Add-to-Cart History
- Information from Third Parties
Payment status returned by the payment platform (excluding complete bank card number)
Delivery status provided by the logistics service provider
II. How We Use Your Information
Order Processing: Completing payments, shipping, and returns/exchanges for products such as T-shirts and hats
Customer Service: Responding to inquiries and resolving after-sales issues
Experience Optimization: Recommending relevant menswear products based on your browsing preferences
Legal Compliance: Preventing fraud, handling transaction disputes, and fulfilling legal obligations
Other uses with your consent (such as sending marketing emails; you can unsubscribe at any time)
III. Your Rights
Under applicable law, you may have the following rights:
Access: Request a copy of your personal information that we store
Correction: Correct inaccurate shipping addresses, size preferences, etc.
Deletion: Cancel your account or request the deletion of historical order records
Reject Marketing: Click the “Unsubscribe” button at the bottom of any marketing email
Withdraw Consent: You can withdraw your consent at any time when processing sensitive information (such as size-related body data)
To exercise the above rights, please send an email to michal@cirbalan.shop / support@cirbalan.shop.
V. Data Security and Retention
We use SSL encryption to protect data transmission.
Order information is retained for 3 years after transaction completion for return/exchange tracking and tax auditing.
Account information is permanently deleted within 30 days of your account cancellation.
VI. Cookies and Tracking Technology
We use necessary functional cookies. You can refuse all cookies through your browser settings, but this may affect the normal use of functions such as the website shopping cart.
VII. Children’s Privacy
Cirbalan LLC menswear products are intended for adults. We do not knowingly collect information from individuals under the age of 14 (or below the legal age of majority in your region).
VIII. Updates to the Privacy Policy
If there are any significant changes to this policy, we will notify you via email or website pop-ups.